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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denise R

January 4, 2024

5  out of  5 rating by Denise R
"Wendy has been the best! She provided me the best customer service I could have asked for! So prompt, efficient and helpful! I had a lot of questions and changes, she was so kind!"
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Sumit Khati

December 31, 2023

5  out of  5 rating by Sumit Khati
"The staff is so amazing and always helpful"
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Robinson Onsomu

October 26, 2023

5  out of  5 rating by Robinson Onsomu
"Tyler is the best to work with not only the best quotes but also very understanding,listen to you I just can't finish explaining the experience I had thanks very much"
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Allison Bridges

September 27, 2023

5  out of  5 rating by Allison Bridges
"So thankful for Bethany D! In the midst of a cross-country move, Bethany was a life saver for us. She was prompt with responses and did research and trouble shooting PRIOR to our phone calls… she is a great employee! Thanks, Bethany!"
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Carter Mapes

August 19, 2023

4  out of  5 rating by Carter Mapes
"Very busy but they sure can offer savings!"
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Tayamika Mainjeni

August 11, 2023

5  out of  5 rating by Tayamika Mainjeni
"Very detailed oriented agent & staff. Always willing to help with countless tasks and questions. Highly recommended this agent and their staff."
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Alex Boch

August 4, 2023

5  out of  5 rating by Alex Boch
"Working with Kyle Vitense Agency for the last 5 years, they know the business and very helpful. From pricing to policy updates very client oriented."
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Laleh Gharanjik

July 26, 2023

1  out of  5 rating by Laleh Gharanjik
"Poor customer service. I had a hit and run accident. Called claims number they told me to call the agent, called the agent they told me to call claims. No one sounds like they know how the process is supposed to work. After this review I decided to “transfer” my insurance to another agent and Wendy decided to cancel my renters policy without my authorization, and refused to back date the policy after yelling at me for 15 minutes. And her only proof of me “canceling” my policy were her own notes. Worst insurance agent I have ever worked with in my adult life. Wendy also claimed to be the manager and said there is no one above her at the office."
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Shawn Hilstrom

May 23, 2023

5  out of  5 rating by Shawn Hilstrom
"Great friendly service. Had a windshield in need of replacement texted Kyle him and his staff got them all setup to call me to schedule my replacement window. Thank you!!!"
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aimee whittlef

May 11, 2023

5  out of  5 rating by aimee whittlef
"I have to say, hands down, Kyle and Bethany are the best in the business!! Friendly, knowledgeable, and just super caring people. Great customer service is hard to come by lately, but NOT here!! Highly recommend this State Farm to family and friends."
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Eric Hanson

April 26, 2023

5  out of  5 rating by Eric Hanson
"Tyler helped me set up my auto and renters insurance. I took his recommendation to start Life Insurance on myself at a young age. Also he mentioned buying a Supplemental Health policy. I started one and already had to use it. State Farm paid me $2500 for staying the night at the hospital for a surgery. Best insurance experience one can find! Thank you Kyle Vitense State Farm!"
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Jes Sarabia

April 21, 2023

1  out of  5 rating by Jes Sarabia
"Discrimination at its finest just because we did not want Kyle as our agent since he is not local to us, he started making up policies to put himself in my husband's state farm account as the "agent", I have some disturbing messages from Tyler, the other agent as well."
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Robin Daiker

April 17, 2023

5  out of  5 rating by Robin Daiker
"I purchased a new car so I called State Farm insurance earlier today to have it added to my insurance. Bethany Donner called me back. She's such a sweetheart!! So personable and helpful. The next time I need something, I hope to talk to her!"
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Samantha Saykao

April 14, 2023

5  out of  5 rating by Samantha Saykao
"Kyle and his team are incredibly professional and kind individuals. Bethany always replies promptly and is very helpful. I feel like she is always looking out for the best for me and my needs (including my need to keep my premiums low haha). Always a pleasure to reach out to them whenever I need help!"
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Josh Weaver

April 6, 2023

5  out of  5 rating by Josh Weaver
"The team of Kyle Vitense - State Farm Insurance provide my wife and I fast and helpful service when we had to get a new windshield replacement for our truck. The process was easy and painless. They even took the time to follow up with us! If you are looking for a great insurance and a team that has your back, we would recommend Kyle Vitense - State Farm for all your insurance needs! Thank you 👏🏼"
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Noah19988 Thompson

March 7, 2023

5  out of  5 rating by Noah19988 Thompson
"Cut my insurance in half. I would recommend anyone to just get a quote and see your savings"
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Rani Michael

February 28, 2023

5  out of  5 rating by Rani Michael
"Bethany was extremely friendly & took care of my concern immediately . Very good customer service&"
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Wendi Thiel

February 23, 2023

5  out of  5 rating by Wendi Thiel
"I absolutely adore working with Kyle Vitense State Farm Agency! They provide great coverage for our home and autos. Today I called, not sure if I would reach anybody, given that we are all digging out of a huge snowstorm. I had the pleasure of speaking with Bethany who was so helpful and pleasant. Thanks, Bethany!"
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Samantha Olson

February 23, 2023

5  out of  5 rating by Samantha Olson
"Bethany has been friendly and helpful every time I’ve called with questions about my insurance policy! She is knowledgeable, professional, and always makes me feel like I have a clear understanding of what’s going on. Thanks, Bethany!"
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Alyson Hindberg

February 18, 2023

5  out of  5 rating by Alyson Hindberg
"The sign up process was quick and easy. Any questions I had were answer pretty quickly and they explained all of my options. They even compared it to my previous coverage with progressive. I’m so impressed and would recommend joining State Farm."
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Karen A

February 17, 2023

5  out of  5 rating by Karen A
"It was such a pleasure to work with Bethany Donner! She was very helpful and got things done right away. And gave us a very good rate for our car insurance. Highly recommended!"
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John Reinan

February 17, 2023

5  out of  5 rating by John Reinan
"Kyle Vitense has been my State Farm agent for more than 15 years, handling both my home and auto policies. Every interaction I've had with his office has been handled promptly, efficiently and cheerfully. Recently, his staff members Bethany Donner and Coltan Bertsch helped me navigate a tricky situation, with their usual efficiency. I would gladly recommend Kyle's office to anyone looking for insurance."
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Bart

February 9, 2023

5  out of  5 rating by Bart
"I had a very positive experience on my first visit to Kyle Vitense State Farm. Bethany was friendly and helpful, and both she and Tyler were very professional. They made me feel welcome and I would recommend this agency to anyone seeking good value as well as good service."
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Lilli O'Brien

January 30, 2023

5  out of  5 rating by Lilli O'Brien
"Bethany is always responsive and gives me ideas on ways to save money!"
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ROGELIO MONTZMA

December 17, 2022

5  out of  5 rating by ROGELIO MONTZMA
"I'm extremely impressed with all your services and that is the reason why I have been with you guys for so many years and very grateful part of state farm family as regular customer I want to thank Kyle, Taylor honey special thanks to Bethany for her patients and her kindness definitely a lot of patience. But I want you to know that you all "ROCK" THANK YOU GUYS AND THANK YOU STATE FARM FELIZ NAVIDAD 🎅⛄🦌"